Weekly Meeting Notes

Collier Meeting Notes

August 19, 2015

Present: D. Hammett, J. Bradley, C. Machey, T. Eshelman, J. Diederich, I. Veloz, R. Siegel

Absent: S. Pope

·         Holds Printer at Desk

1.      Cyrano did demonstration on how to use both printers for circulation.  See him if you have any questions. Instructions are forthcoming

·         Meeting Rooms

1.      The policy on meeting rooms can be found on the intranet. For your convenience, I have included the link https://hplnet.houstonlibrary.org/polandpro/pol-1_2.pdf

2.      Library programs trump all other meetings but voting

3.      For reservations, it is a first come, first served basis

4.      Meeting rooms need to be vacated 15 minutes before closing

5.      Youth functions must have adults, and adult must sign the contract

6.      Djuina will conduct training on meeting rooms

·         Interlibrary Loans (ILL)

1.      Don’t forget to offer customers the option of filling requests through the ILL system

2.      Remember to confirm with the customer where they would like to pick up their hold

3.      Be mindful of catalog status of items. If an item is marked as “Repair”, the ILL system still reads it as if it is in the system. In this case, call the ILL department downtown and ask them to push the item through

·         New Staff

1.      Monica Siboldi will start Monday, August 24 as our Customer Service Supervisor

2.      Kameshia Smith will start Tuesday, September 8 as our PT Customer Service Clerk

·         Open Discussion

1.      The Customer Service Desk should be the only seat occupied. Self-Check person should be standing 

Staff Meeting Notes August 12, 2015

Collier Weekly Staff Meeting

August 12, 2015

Present:          D. Hammett, S. Pope, J. Bradley, C. Machey, T. Eshelman, I. Veloz, R. Seigel

Absent:           J. Diederich

·        Open Carry

1.      New Texas law approved by the 84^th Legislation that will go into effect January 1, 2016

2.      Currently you cannot openly carry with permit, but the new law will change that

3.      The weapon must be secured

4.      Staff cannot carry weapons into the building, but weapons can be left in the vehicle

5.      We cannot ban people if they’re not licensed, nor can we make them show proof

6.      There is a paper copy of the new legislation on the table in the staff area

·        Closing the building

1.      In case the building has to close, there two options:

a.       Help out at nearby locations (Strongly Recommended)

b.      Take vacation time, and leave for the day

i.                    Doing this will result in unscheduled vacation time and will affect your HEAR score

2.      It is still a possibility that you may get called back to work if the building is repaired before the close of business

3.      The person in charge must make decision to close. Just you best judgement, and if there is an doubt, contact Djuina immediately

a.       The person in charge must monitor calls\emails about the situation. Also the person in charge needs to know how the staff is reacting to the closing of the building; meaning what locations staff members are reporting to, and have their numbers to contact them

·        Roaming

1.      The purpose of roaming is to be visible for our customers, but to also look for safety hazards and\or people violating library policy. Some examples include, but are not limited to; sleeping, eating, and running power chords across the floor, etc.

·        Fax Services

1.      Closest place to fax is Foodtown (located on Antoine & Pinemont)

a.       They fax pages locally and long distance foe $1 per page

2.      To fax using HPL

a.       Acres Homes can send local faxes only

b.      There is no confirmation sheet given

c.       Scanning pages can also be done at Acres if the patron has a jump drive

3.      Faxzero.com is also an option. You can only fax from online if the document is not a hard copy.

·        Sara’s Last Day

1.      Sara’s last day will be August 28^th

2.      She will report to Central on the 31^st

3.      The Children’s Librarian position will post in a few weeks

·        Monica’s First Day

1.      Monica Siboldi will be joining our staff as the Customer Service Supervisor. Her first day will be August 24^th

·        Open Discussion

1.      Monthly Narratives are due by the close of business today

a.       From here on, they will be due by the 5^th of every month

b.      Monthly narratives are used for HEAR evaluations and to contribute to the monthly building report

2.      Kitchen renovation should be done by October

a.       We are waiting on the start date for the renovation

b.      The kitchen will be closed to us, but the refrigerator and microwave will be accessible to staff

3.      New tables and chairs for staff lounge are coming soon

4.      Budget from spaces is available

a.       Yellow – pending (on the list to get done)

b.      Green – if there is a check, that means it is completed. If there is no check, it is still in the process of finishing

c.       Blue – pending    

d.      White – Haven’t decided on yet

5.      Be on the lookout for missing teenage girl. The case is open with HPD. See Djuina if you have any questions

Patron lost a red drawstring backpack in the building and is looking for it.                                                                                                                                                     

Weekly Meeting Notes 8-6-2015

Collier Weekly Meeting Notes

August 5, 2014

Present: D. Hammett, J. Bradley, C. Machey, T. Eshelman, J. Diederich, I. Veloz, R. Siegel

Absent: S. Pope

·         Monthly Reports

1.      Monthly Reports are coming soon

2.      Djuina has a sample of a report, and will send them out via email

3.      Some things to include in your reports are: programs, application numbers, shifting, weeding, and examples of great customer service

·         Closing Announcements

1.       Closing announcements will start at the top of the hour. They will follow up with one at the 30 minute mark, 45 minute mark, then the 5 minute mark

2.      There will be slight alterations to the current closing announcement in place

3.      Remember the invitation to call for a ride is exclusively extended to children.

4.      Use judgement for adults needing to make phone calls.

·         Discharging Items

1.      Discharge items only under the common tasks tab

2.      Only use Discharge Bookdrop for items that are in the bookdrop

·         New Holds Wrappers

1.      Please see Cyrano regarding any questions about the hold wrappers or new printer

·         Flip Kits

1.      There is no limit of flip kits checkouts

2.      Upon return, send back to CMH for refilling

3.      Make sure the mesh bag, clear cases, and book are present upon return