Staff Meeting Wednesday October 10th
In attendance: John Hong, Melinda Campbell, Leona
Hoegsberg, Russ Wagner, Eric Marques, Richard Ford, Raymond Mendez, Kameshia
Smith, Britney Scott, Nichole Lewis, Janice Gomez
Pitts: Enter branch email, col.library@houstontx.gov and the
Book password. Demonstration by john to allow staff to see what the dashboard
looks like and how to create a report. Go to ‘incident report’ on top. Several
options are presented, click one and go
on to description. Don’t use ‘other’ if possible.
Date, Time, and Location should be recorded; remember to write
in third person. Include the people involved and what the persons involved look
like and what they are wearing. The save option is good to use for this.
Remember to click ‘Role’ for the main problem.
Enter full name, auto populate option will help to fill the field.
Unknown is also used if name is provided.
Height, age, and gender should be filled in, then click Add Person.
Multiple persons involved can also be done. ‘Victim’ information should be
added, then click ‘Add Victim’.
‘Called Support’ can be filled with police and HPD incident
report number. Your name should be included. The ‘Notifications’ button can be
skipped, as info will automatically be sent to management and admin. Included
Add Follow Up Action.
Non-management staff
do have the authority to fill in for a Trespass warning, for example, if the
managers are at lunch or are unavailable.
This is an excellent resource to keep track of past violations
at different locations to get a perspective of multiple violations across the
CoH system.
Staff Development Day,
October 19th: Melinda mentions that John’s Saturday team members need to
rearrange their days off for the SDD and Fall Festival. John also wants staff
to select what restaurant we should order food from on SDD. John will send
emails about SDD and keep staff informed.
Open Discussion:
Melinda mentioned that the ‘Spider- man’ needs to place his
skateboard behind the front desk.
Weekly Schedule will soon be posted and accessible by all
staff. Branch email account should be used, col.library@houstontx.gov to allow
ease of access.