All,
We want to ensure that IT knows about all our concerns with OCE. Please report to the IT desk any problems you have with the system. This includes the number of times you have to reset the equipment by unplugging the machines. If you reset so frequently that you don’t want to call them each time, you can keep an accurate log of the number of instances and report it at the end of the week directly to Ron Stauss via e-mail.
It is important that we do this starting now. I know that it may take as much time to document the problem as it does to fix it, but if we do not let IT know that we have issues, they will assume that everything is working as it should.
Gina
I will put a table on the reference desk so we can keep track of the number of times it is down or we have to reset (by unplugging it) so we can keep an accurate count.
Laurie
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