October 10th 2018 Weekly Staff meeting

Staff Meeting Wednesday October 10^th

In attendance:  John Hong, Melinda Campbell, Leona Hoegsberg, Russ Wagner, Eric Marques, Richard Ford, Raymond Mendez, Kameshia Smith, Britney Scott, Nichole Lewis, Janice Gomez

Pitts:  Enter branch email, col.library@houstontx.gov and the Book password. Demonstration by john to allow staff to see what the dashboard looks like and how to create a report. Go to ‘incident report’ on top. Several options are presented,  click one and go on to description. Don’t use ‘other’ if possible. 

Date, Time, and Location should be recorded; remember to write in third person. Include the people involved and what the persons involved look like and what they are wearing. The save option is good to use for this. Remember to click ‘Role’ for the main problem.  Enter full name, auto populate option will help to fill the field. Unknown is also used if name is provided.  Height, age, and gender should be filled in, then click Add Person. Multiple persons involved can also be done. ‘Victim’ information should be added, then click ‘Add Victim’.

‘Called Support’ can be filled with police and HPD incident report number. Your name should be included. The ‘Notifications’ button can be skipped, as info will automatically be sent to management and admin. Included Add Follow Up Action.

 Non-management staff do have the authority to fill in for a Trespass warning, for example, if the managers are at lunch or are unavailable.

This is an excellent resource to keep track of past violations at different locations to get a perspective of multiple violations across the CoH system.

Staff Development Day, October 19th: Melinda mentions that John’s Saturday team members need to rearrange their days off for the SDD and Fall Festival. John also wants staff to select what restaurant we should order food from on SDD. John will send emails about SDD and keep staff informed.

Open Discussion:

Melinda mentioned that the ‘Spider- man’ needs to place his skateboard behind the front desk.

Weekly Schedule will soon be posted and accessible by all staff. Branch email account should be used, col.library@houstontx.gov to allow ease of access.