August 20, 2014
NEW VOLUNTEER: Mr. Le has started his work as our new volunteer. Like Thanh, Mr. Le is from the Chinese Community Center. If he needs any assistance, please don't hesitate to guide him.
COMPUTER CLASSES: As a result of staffing and attendance issues, the Spanish and Vietnamese computer classes are no more. Those classes will be replaced by the ESL (English as a Second Language) Computer Class which will take place on Thursdays from 3-4:30pm . Classes will be taught by Marcos and Thanh.
TAGGING: As you all know, we will no longer be taking the time to tag the whole library collection. However, as we continue to discharge items, be sure to check to make sure they are tagged. When you suspect an item may not be tagged, or has a problem with the tag, please put it in the basket located under the desk on the left side. All items need a tag except for ILL items.
SELF-CHECKOUT: Please continue to push self-checkout to patrons. We'd like to convey to customers that the physical desk is the information desk and the self-checkout machines are considered our "check out desk". The information desk should be used if patrons 1) have issues with the self-checkout, 2) need to apply for a library card, 3) simply don't want to use the machine, and 4) need help finding information and resources.
HEAR: Marcos has skills assessments for those who need them. He will conduct meetings for those who need it.
NARRATIVE REPORTS: Please continue to send Marcos your narrative reports. Be sure to turn them in on time. They are due on the 5th of each month.
SHELF READING: Starting next week staff will be assigned to conduct a half hour of shelf-reading a week. The collection has been divided into groups so that each person checks a specific area. Staff will also be required to complete a log of the areas they check. This can be found under the folder titled Collier Reports and Logs. If you weren't at the meeting, you can see Marcos for you shelf reading assignment.
MEETING ROOM REQUESTS: The person who signs themselves as the contact person is the only person who can check-in, cancel, or change a reservation. Starting today, please enter the contact person's information into the Google Calendar. You can list more than one person as the contact person.
BILLING LOST OR DAMAGED ITEMS: When billing lost or damaged items, please use the Sirsi Billing Wizard to do so. Don't forget to add on the processing fee as well. The breakdown to bill items is as shown:
Uncatalogued items = $6
Cataloged = Search Sirsi Using Item Search for Price
Hardback (processing) = $10
Paperback (processing) = $5
GREETING: Instead of having three people at the desk, a Greeter will be scheduled during every shift. If there are long lines at the information desk, the greeter is responsible for providing adequate backup.
JKP





