Collier Staff Meeting
Wednesday 3/11/15
Present: Djuina Hammett, Sara Pope, Julia Bradley, Cyrano
Machey, Rose Siegal, Lolita Butler, Teresa Eshelman, James Diederich, Amethyst
Taylor
1. Trash vs. Garbage
·
Trash cans are for trash (not food wrappers).
Trash cans can be found all over the library and in the work room.
·
There is 1 garbage can. It is located next to
the kitchen. Any food wrappers need to go in the garbage can, not trash cans.
·
Also, (mentioned by Juila after the staff
meeting) remember you can recycle paper, cans, etc in the recycle bins! Paper
can go in the small green bins or tall green bins. If you are recycling
something that had food/drink in it, please rinse it out, and put it in one of
the large recycling bins next to the staff entrance.
2. Statistics:
·
Please be diligent about recording statistics!
o
We are good at recording questions at the desk, but
sometimes the Pulled and Processed holds, P# for the door and program
statistics aren’t being recorded
o
Reminder: “Pulled” is the total number of items
on the paging list, found or not. There should only be 1 number written in the “Pulled”
box of the statistics sheet. If you are assigned paging in the morning, as soon
as you print out the paging list, please write the number of items on your list
on the statistics sheet immediately, before even going to look for them. This
makes it less likely that you’ll forget to do it when you finish.
o
If you don’t find items, please mark them
missing immediately. This will move the hold along to another location, and the
item will show up on the missing items list to be looked for at a later date.
o
Reminder: “Processed” includes 3 numbers:
Delivery+Clear hold shelf+# of items in the bins going out to fill holds.
o
If you are assigned Clear Hold Shelf, you are
responsible for writing the number of items from the list on the stats sheet.
o
If you
are assigned delivery, you are responsible for writing that number on the stats
sheet (for the previous day)
o
If you
are assigned Opening Procedures, you are responsible for counting the number of
outgoing holds in the gray bins (do not include those items just going back to
Central).
·
To avoid confusion for what is a Central hold
and what belongs to Central, we have decided to only wrap with a receipt CENTRAL HOLDS. If an item belongs to
Central, there is no need to wrap it with a receipt, just put it in the bin for
items to Central, along with the holds going to Central.
o
If you are assigned Self Check the last hour of
the day, you are responsible for recording the P# on the statistics sheet
o
If you do a program (including ASZ) and nobody
shows up, you should still record it on the spreadsheet that is linked on the
blog with attendance 0.
3. ACR
·
Acres Homes Library is closing for roof repairs
March 22nd, and is slated to reopen June 1st
·
We will be getting a staff person from ACR
·
We will be getting their holds
4. Monthly Reports
·
Each staff member should write a monthly report.
o
This report should include programs you’ve done,
accomplishments, building issues you may have noticed, customer compliments and
complaints.
o
Monthly reports are due to Djuina by the 5th
of the next month
o
These will be used to help with your HEAR
evaluations
5. Face Out Books
·
There should only be 1 book faced out on the end
per row
·
If a shelf is crowded, there shouldn’t be a book
at the end
·
The book chosen to be face out should come from
the same shelf to make it easier for customers and staff to find. If you have a
James Patterson book on a shelf that has authors whose last names begin with A,
that book is going to be less likely to be found.
6. Schedule Adherence
·
The schedule is not a suggestion, you need to do
what it says
o
If you are scheduled to straighten an area in
the morning, you need to do that. It makes our library look nice, and shows our
customers that we care about how our library looks. This helps provide better
customer service, as nobody likes to shop in dirty disorganized stores!
o
If you need time to work on something, please
let Djuina know, and she can adjust the schedule.
7. Open Discussion
·
Incident Reports: When you first say I, put your
name and position. Don’t use abbreviations (example, PT CSC should be written
out: Part Time Customer Service Clerk).
o
The naming convention is: Date_Location_Initials_type
of problem and subject involved (if known): Example: 073009_COL_JD_Theft
Smith.doc
·
Additional Staff-We will not be getting someone
from LMS
·
Service Dogs: PTSD service dogs are ok to be in
the building. Service animals must be dogs. Guidelines are at the desk
·
Rules and policy changes: See email from
Roosevelt Weeks. Changes include backpacks and bags may now be 3 feet tall, there
is a ban on smoking on all library property, clothing must not expose underwear
or private body parts
·
Wild Rumpus Day is going to be April 10th
to celebrate the Maurice Sendak (author of Where the Wild Things Are) exhibit
that will be on display at the Julia Ideson building starting March 20th.
We need help with decorations-if you’d like to help make jungle vines, it is
very easy, and we’d appreciate the help! Just ask Sara or Amethyst for
directions.
·
Julia has a Catalog Basics class on Wednesday,
March 18th. There will be prizes, so please let customers know about
it!
·
Closing announcement standardization-we will
work on a script for the closing announcements, following what they say at
Central.
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