Staff Meeting Notes 9\30

Houston Public Library | Collier Regional Library
Weekly Staff Meeting 09/30

30 SEPTEMBER 2015 / 11:15 AM / ROOM Staff Area

ATTENDEES

D. Hammett, M. Siboldi, C. Machey, T. Eshelman, J. Diederich, I. Veloz, R. Siegel

AGENDA

OIG

1.        OIG is an acronym for Office of Inspector General

2.        Handles issues between employees

3.        There is no need to tell that you are meeting with them. If you are summoned, just tell the person in charge that you need to report to 611 Walker

4.        If you are called, you need to report to them immediately

5.        Your full cooperation is required  

Read to the Final Four

1.        This initiative started last Thursday

2.        This is an area school competition

3.        There is literature available describing the competition

Learning Link Card

1.        Card issued to third graders at participating schools

2.        The card will expire July 31, 2016

3.        Only juvenile items can be checked out on the cards

HOPE Leave Pool

1.        You must opt out today if you do not wish to donate one hour of vacation time to the HOPE leave pool. If you do not opt out, it will automatically take an hour away from you

Open Discussion

●        Read across the globe

1.        Will begin October 19

2.        The volunteer positions that need to be filled are: readers, time keepers, photographers, videographers, witnesses, and reserves

3.        Let management know by COB tomorrow if you would like to participate

●        Outreach

1.        There is an outreach planned for October 19

2.        They would like for a representative to speak to parent and have a table with library materials literature

●        Yellow Belt Training

1.        The deadline to complete this is December 1

2.        You can find the link under talent management

3.        Please do this as soon as possible

●        Insurance

1.        Remember your biometric numbers and survey are due by October 31

●        HPL Holiday Party

1.        Each branch must decorate a mask in preparation for our holiday party

2.        The masks are due by October 23

●        Kids

1.        Lets all pitch in and help upkeep the toys and books in the children’s area

NEXT WEEK’S MEETING AND AGENDA

October 7th is the next meeting. Agenda is forthcoming

Staff Meeting Minutes 09/09/2015

Collier’s Weekly Staff Meeting

Wednesday, 09.09.2015

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Attendees                                                             

D. Hammett                                                                                         

J. Bradley                                                                                            

C. Machey

T. Eshleman

J. Diederich

I. Veloz

R. Siegel

Agenda

Requesting Supplies

1.       If you notice any supplies getting low, please let Teresa know in a timely fashion to replenish items

Outreach

1.       Several outreaches are upon us, one of which is tonight. There is another scheduled for tomorrow

2.       There are approximately five outreaches this month in conjunction with My Brother’s Keeper

3.       Remember the attire for outreaches involve a HPL top (or a red shirt), and khaki or black bottoms

4.       We now have the red HPL suitcase that will accompany all who do outreaches. The suitcase contains all items needed

Liftoff Houston

1.       Liftoff Houston will be held here tonight in the Meeting Room

2.       Stepup of the room will occur post After School Zone

 

Holds

1.       If you have holds, please check them out

2.       When clearing the hold shelf, pull by report, but also check by date. If you see an item that has been on the shelf for a considerable amount of time, use your best judgement

Notes

●        Please assist customers at Self Check. Make sure the items are actually checked out

●        Alief staff has been moved to Robinson

●        Robinson has adopted regional hours, and also will substitute for Alief to process passport

Next Meeting Agenda Items

Next Meeting will be Wednesday, September 16, 2015

Collier Staff Meeting Minutes, September 2, 2015

Collier Staff Meeting Minutes

September 2, 2015

Present:

D. Hammett, M. Siboldi, J. Bradley, C. Machey, T. Eshelman, J. Diederich, I. Veloz,

R. Siegel

Absent:

K. Smith

·        New Staff

1.      Collier is pleased to introduce our two new staff members. We welcome aboard Monica Siboldi as our Customer Service Supervisor, and Kameisha Smith as our new PT Customer Service Clerk

·        Monthly Reports

1.      Monthly reports are due on September 5. Since this date falls on a Saturday, they will be due by Tuesday, September 8^th. Djuina is out of the office on Tuesday, so Wednesday is the absolute latest to turn them in

·        Training

1.      Designated Collier staff are training Carnegie’s staff

2.      Monday Djuina went over databases and ILL, Wednesday Monica and Cyrano went over Sirsi and library card applications, and Friday will culminate with Customer Service Training

·        Statistics

1.      Stats are lacking

2.      Guestimate the number of questions you were asked during your hour while helping the public

3.      Remember to plug in numbers for outgoing holds, in-house holds, paging, and delivery on the stat sheets

·        Combined Municipal Campaign (CMC)

1.      CMC is a city wide annual fundraiser

2.      Dr. Lawson has designated for Friday, October 30^th  for a fall festival to be held

i.                     If that is you day to work, you are expected to be in attendance

ii.                   HPL locations will open at 2 to accommodate this event

3.      CMC Coordinator is needed

·        Attendance & Punctuality

1.      Notification of taking off in 24 hours or less is considered as unscheduled vacation time, which will negatively affect your HEAR score

2.      Rule of 7 applies. You are not late until a red box shows up on your timecard

·        Outreach Kits

1.      Red Suitcases have arrived

2.      Red HPL shirts are need for outreach events

i.                     Buying Shirts from Financial Services are an option

·        Citizenship Corner Display

1.      We need to have a Citizenship display ready by September 17

2.      Brainstorm ideas to present

·        Meeting Room Policy

1.      New Meeting Room Policy has been approved

2.      Current Meeting Room Policy is still intact until further notice

3.      These are some of the things that are new for our meeting rooms

i.                     There will be a $25 fee for food (not including light refreshments)

ii.                   Setup and breakdown falls upon the meeting room renters

iii.                  The event must be open to everyone

iv.                 We will provide no electronic equipment

·        Open Discussion

1.      During opening procedures, pull out both computer cabinets and plug them up. Be sure to unlock the cabinets

2.      When processing a library card, be sure to ask if the registrant would like a voter’s registration card

3.      Lean 6 Sigma training is a requirement. The training must be completed by December 1, 2015

4.      If you are scheduled to attend training, please cancel at least 48 hours in advance if possible. Extreme emergencies are the only exception

5.      Computer Cards

i.                     You can give out computer numbers as long as the card is not expired and the user has photo id

ii.                   If card is expired, you can no longer give out the number, a new card must be purchased

iii.                  If they patron has an expired card, but still has the physical card in their possession, you can issue a new card free of charge.

iv.                 If the Patron wants a new card, charge them the replacement card fee

6.      If you are stationed at Self-Check, please remove the hold labels for the patron

7.      If you have insurance through the city, the health assessment is due by October 31^st

Weekly Meeting Notes

Collier Meeting Notes

August 19, 2015

Present: D. Hammett, J. Bradley, C. Machey, T. Eshelman, J. Diederich, I. Veloz, R. Siegel

Absent: S. Pope

·         Holds Printer at Desk

1.      Cyrano did demonstration on how to use both printers for circulation.  See him if you have any questions. Instructions are forthcoming

·         Meeting Rooms

1.      The policy on meeting rooms can be found on the intranet. For your convenience, I have included the link https://hplnet.houstonlibrary.org/polandpro/pol-1_2.pdf

2.      Library programs trump all other meetings but voting

3.      For reservations, it is a first come, first served basis

4.      Meeting rooms need to be vacated 15 minutes before closing

5.      Youth functions must have adults, and adult must sign the contract

6.      Djuina will conduct training on meeting rooms

·         Interlibrary Loans (ILL)

1.      Don’t forget to offer customers the option of filling requests through the ILL system

2.      Remember to confirm with the customer where they would like to pick up their hold

3.      Be mindful of catalog status of items. If an item is marked as “Repair”, the ILL system still reads it as if it is in the system. In this case, call the ILL department downtown and ask them to push the item through

·         New Staff

1.      Monica Siboldi will start Monday, August 24 as our Customer Service Supervisor

2.      Kameshia Smith will start Tuesday, September 8 as our PT Customer Service Clerk

·         Open Discussion

1.      The Customer Service Desk should be the only seat occupied. Self-Check person should be standing 

Staff Meeting Notes August 12, 2015

Collier Weekly Staff Meeting

August 12, 2015

Present:          D. Hammett, S. Pope, J. Bradley, C. Machey, T. Eshelman, I. Veloz, R. Seigel

Absent:           J. Diederich

·        Open Carry

1.      New Texas law approved by the 84^th Legislation that will go into effect January 1, 2016

2.      Currently you cannot openly carry with permit, but the new law will change that

3.      The weapon must be secured

4.      Staff cannot carry weapons into the building, but weapons can be left in the vehicle

5.      We cannot ban people if they’re not licensed, nor can we make them show proof

6.      There is a paper copy of the new legislation on the table in the staff area

·        Closing the building

1.      In case the building has to close, there two options:

a.       Help out at nearby locations (Strongly Recommended)

b.      Take vacation time, and leave for the day

i.                    Doing this will result in unscheduled vacation time and will affect your HEAR score

2.      It is still a possibility that you may get called back to work if the building is repaired before the close of business

3.      The person in charge must make decision to close. Just you best judgement, and if there is an doubt, contact Djuina immediately

a.       The person in charge must monitor calls\emails about the situation. Also the person in charge needs to know how the staff is reacting to the closing of the building; meaning what locations staff members are reporting to, and have their numbers to contact them

·        Roaming

1.      The purpose of roaming is to be visible for our customers, but to also look for safety hazards and\or people violating library policy. Some examples include, but are not limited to; sleeping, eating, and running power chords across the floor, etc.

·        Fax Services

1.      Closest place to fax is Foodtown (located on Antoine & Pinemont)

a.       They fax pages locally and long distance foe $1 per page

2.      To fax using HPL

a.       Acres Homes can send local faxes only

b.      There is no confirmation sheet given

c.       Scanning pages can also be done at Acres if the patron has a jump drive

3.      Faxzero.com is also an option. You can only fax from online if the document is not a hard copy.

·        Sara’s Last Day

1.      Sara’s last day will be August 28^th

2.      She will report to Central on the 31^st

3.      The Children’s Librarian position will post in a few weeks

·        Monica’s First Day

1.      Monica Siboldi will be joining our staff as the Customer Service Supervisor. Her first day will be August 24^th

·        Open Discussion

1.      Monthly Narratives are due by the close of business today

a.       From here on, they will be due by the 5^th of every month

b.      Monthly narratives are used for HEAR evaluations and to contribute to the monthly building report

2.      Kitchen renovation should be done by October

a.       We are waiting on the start date for the renovation

b.      The kitchen will be closed to us, but the refrigerator and microwave will be accessible to staff

3.      New tables and chairs for staff lounge are coming soon

4.      Budget from spaces is available

a.       Yellow – pending (on the list to get done)

b.      Green – if there is a check, that means it is completed. If there is no check, it is still in the process of finishing

c.       Blue – pending    

d.      White – Haven’t decided on yet

5.      Be on the lookout for missing teenage girl. The case is open with HPD. See Djuina if you have any questions

Patron lost a red drawstring backpack in the building and is looking for it.                                                                                                                                                     

Weekly Meeting Notes 8-6-2015

Collier Weekly Meeting Notes

August 5, 2014

Present: D. Hammett, J. Bradley, C. Machey, T. Eshelman, J. Diederich, I. Veloz, R. Siegel

Absent: S. Pope

·         Monthly Reports

1.      Monthly Reports are coming soon

2.      Djuina has a sample of a report, and will send them out via email

3.      Some things to include in your reports are: programs, application numbers, shifting, weeding, and examples of great customer service

·         Closing Announcements

1.       Closing announcements will start at the top of the hour. They will follow up with one at the 30 minute mark, 45 minute mark, then the 5 minute mark

2.      There will be slight alterations to the current closing announcement in place

3.      Remember the invitation to call for a ride is exclusively extended to children.

4.      Use judgement for adults needing to make phone calls.

·         Discharging Items

1.      Discharge items only under the common tasks tab

2.      Only use Discharge Bookdrop for items that are in the bookdrop

·         New Holds Wrappers

1.      Please see Cyrano regarding any questions about the hold wrappers or new printer

·         Flip Kits

1.      There is no limit of flip kits checkouts

2.      Upon return, send back to CMH for refilling

3.      Make sure the mesh bag, clear cases, and book are present upon return