Meeting Notes 12/23

• Alief Manager
• Official welcome to Marcia Cameron-Denton, new manager of Alief! She will be here training with us today and Monday (12/28). Say hi if you haven't met her yet. 
• De-Escalation Tips
• Djuina will send these out as an email; please read through them and think about situations you could apply them to
• Active listening is usually the most important thing
• Remember: They are affected by factors outside of the library
• Remember: QTIP (Quit Taking It Personally) 
• (if you have any tips for this, let me know -Angela)
• Phone-a-friend: "Let me find someone who can better assist you"
• Obamacare Referral Issues
• Apparently our address has been advertised as the "Northwest Houston Enrollment Center" and people are coming here for appointments they have paid for. We are not involved in any way.
• If anyone asks about an appointment with a healthcare adviser, you can give them the phone number of Stacy Wilson, with Gateway to Care. Her numbers are: 832-557-8253 or 832-273-5710. The numbers are also taped to the phones at the front. 
• Holds
• Some of the books on our hold shelf were from other branches, and some were wrapped wrong. Remember that since we are the training library, it is very important that we get things like this right. 
• For now, volunteers are no longer allowed to shelve holds. Holds should be shelved as soon as they are ready. 
• Per Djuina and Melinda, delivery people will be scheduled in 2-week blocks so that everyone has sufficient time to master the delivery process. 
• Melinda has been scheduling delivery later in the day so that we aren't sitting around waiting for it to get here. 
• Updates from Manager's Meeting (Melinda)
• The psychologist from the Employee Assistance Program (EAP) came to visit the manager's meeting. The initial consultation is free, and the first one can be done on work time. As per the City of Houston website, "The EAP offers internal counseling for employees who experience problems with work relationships or work performance. Appointments with the internal counselors are available by calling 713-964-9906. The external EAP Guidance Resources counselors are available for employees who experience problems with personal issues, planning for life events or simply managing daily life. The Guidance Resources is the single source for confidential support, expert information and valuable resources, when you need it the most.  Call 855-378-7485 anytime, 24 hours a day – 7 days each week."
• Base Pay: base rates will increase about .50 per hour. You should see this change on January 22nd paycheck. Ask Melinda for more specifics if you want to see your personal numbers. 
• Reminders
• Do not use cell phones at the front desk. If you really need to take a call, talk to the person in charge and take it to the back. Please use professionalism when you are out in the public area. 
• Please check all A/V before you check it in or put it out on the holds shelf. Ensure that each CD/DVD/Audiobook has the correct discs inside. When processing delivery, you can remove the label to check, and then restick it. 
• Dates to Know
• Open Carry goes into effect January 1st
• New Mayor Sylvester Turner takes office January 4th


• Michele Gorman will host a director's chat here at Collier on February 3rd 
• (so you know that means everything's gotta be ship-shape)

We HOLD it down!

Collier continues to show why we are the best. This is the perfect demonstration for all locations showing how our hold shelves should look. 

October 28 Meeting Notes

Weekly Staff Meeting

Collier Regional Library and Learning Lab | October 28, 2015

Attendees

D. Hammett                             A. Barratt

M. Siboldi                                C. Machey

T. Eshleman                             J. Diederic

 I. Veloz                                   R. Siegel

New Staff

●       We would like to welcome Angela Barratt to the Collier staff

Clayton Library

●       Genealogical Road is a show by PBS. The filming will take place at JIB in November 22

November 6

●       Three Doctors, part of the My Brother’s Keeper initiative will take place at the George R. Brown Center. Volunteers are still needed

●       There will be a training titled “Interacting with people who don’t speak English.” This will take place at 611 Walker

●       There is a hiring event for Veterans. There will be interviewing on the spot. This will also take place at 611 Walker

CMC

●       Let Julia know if you’ve contributed

●       Friday morning will determine how everyone will carpool to Central

●       The attire is either the HPL shirt or a costume

Open Discussion

●       College Cafe has been pushed back to December  5

●       Crayola kiosk  will be here on November 10

●       Quality Management System

○        Purpose of it is to streamline processes

○        There are different functions to the process from authoring to correcting

●       Mini Maker Faire will take place on November 14 from 10-5 at the George R. Brown Convention Center

●       Work Progress Reports are coming soon

Weekly Staff Meeting

Weekly Staff Meeting

10 OCTOBER 2015 / 11:15 AM / CONFERENCE ROOM

Attendees

D. Hammett, M. Siboldi, J. Bradley, C. Machey, J. Diederich, T. Eshleman, I. Veloz, R. Siegel

Monica’s Minute

●        The new shelf reading schedule is available

●        There is a new lock on the book drop

●        Remember to complete the Lean 6 Sigma Training

●        Biometric numbers are due by October 31st

Agenda

Open Job Lab

1.      The numbers have been down system wide for Open Job lab

2.      There will be job related trainings done twice a month. Details are forthcoming

Mobile Circ

1.      We have an iPad with Workflows on it

2.      You can retrieve the 8 ups and have the option to place things in missing

3.      Email Djuina with feedback about iPad use

Tagging

1.      Be sure that you tag everything that comes through our doors

Discard Totals

1.      All of the discards and friends boxes are gone

2.      You can find the spread sheet to log boxes for pickup on the g drive

a.       FIDS > fids - CE Box Count > CE TALLY DISCARDS-FRIENDS FY2016

b.      Only fill in first two columns under the respective month. Leave the third column blank

Team Proposals

1.      Send you proposal email(s) to Deputy Director Gorman, and be sure to copy Djuina

2.      Run your proposals by Djuina before you send it

Open Discussion

●        Quality Management System

○        Need people to streamline work practices

○        Djuina will email the link

○        Give your name to Djuina if you are interested

●        Angela Will start here Monday

○        Her late night will be Wednesday, and she will be on Julia’s rotation

●        The posting for the Administrative Supervisor position has closed, and applications have not been pulled yet

●        CMC Fall festival is October 30th. We will all meet here before heading to Central

●        Blueridge is being converted to a center for early literacy. It will close in either November\December, and will open up in time for Summer Reading

Next Meeting

The next Meeting is scheduled for October 28 at 11:15am

Staff Meeting Minutes

Weekly Staff Meeting

Houston Public Library | Collier Regional Library & Learning Lab | Wednesday, 10.14.2015

─

Attendees

D. Hammett M. Siboldi

J. Bradley C. Machey

T. Eshelman J. Diederich

I. Veloz R. Siegel

Agenda

Displaying Books

1. If there is not enough space at the end of the row, there is no need to have a book on display
2. Refrain from using paperback books as a display book

Staff Transitions

1. Angela Barratt will join the Collier staff on October 26th. She comes from the Robinson library, and will serve here at the Juvenile Librarian
2. Nagma Akbar will transition to Robinson when Angela is in place.

Volunteers for the “Scream In”

1. The Scream In will take place October 23 from 5:30 to 10:30. The event will take place at JIB.
2. Volunteers are needed for crafts and supervision
3. Staff families are welcomed!
4. Everyone that plans to attend must sign up
5. if you volunteer, it will be considered as work time. Comp time will be given
6. If you would like to volunteer, email Sara Pope

Holiday Party

1. Monica will be working on the Collier Mask that is to be decorated for the Masquerade Ball

CMC Donations

1. Donations are due by October 31st
2. Volunteering time at organizations are considered as a donation
3. Employee Self Serve is the place to go to opt in for payroll deduction for donation
4. Djuina will provide a book of charities if you are interested in seeing which group you would like to donate to.

Open Discussion

• The discards and friends boxes are anticipated being gone sometime next week. The kitchen will also be remodeled within the next couple of weeks
• There is a My Brother’s Keeper outreach at Black Middle School. The outreach is planned for October 26
• College Cafe
• HPL is hosting an event that will cater to students and adults wanting to enroll in college
• The event is scheduled for November 14
• The table by the Bio section has been designated as a meeting space for small groups
• Last week’s meeting talked about teams. The information about teams is located on the table in the staff area
• Any calendar events for November you are unsure of, ask Julia BEFORE november. We want all staff totally knowledgeable about programming
• New shelf reading schedule is coming

Next Meeting

The next staff meeting is scheduled for Wednesday, October 21st

Our NCAA Display

Weekly Staff Meeting

Weekly Staff Meeting

07 OCTOBER 2015 / 11:15 AM / CONFERENCE ROOM

Attendees

D. Hammett, M. Siboldi, N. Akbar, J. Bradley, C. Machey, T. Eshelman, I. Veloz, R. Siegel

Agenda

Read Across the Globe

1.       The event takes place on October 19

2.       Morning and afternoon shifts are available

3.       Let Djuina if you would like to participate

Three Doctors

1.       Three Doctors is an event in association with the My Brother’s Keeper initiative

2.       Three Doctors are motivational speakers for kids

3.       The event will be November 6 from 10am-11:30am. Volunteers are needed from 8:15am-1pm.

4.       Jennifer Schwartz is the contact person

5.       They need volunteers for directional and ushering purposes.

Learning Link Card

1.       This program is a pilot for third grade students at participating schools

2.       There are twenty-five libraries involved, and Collier is one

3.       There is no application required for these cards

            i. The students can be looked up by their name, school ID, and homeroom teacher’s name

      4.   The library cards will be MyLink cards with a special sticker denoting that it is the Learning       Link card. We will also get extra sticker

      5.  The cards will be limited to juvenile checkouts

Six Sigma

1.       Can be located through the Talent Management portal

2.       Must be completed by December 1

iPads for Kids

1.       We are waiting for the Crayon kiosk with iPads

2.       The iPads are limited to applications geared toward children and the internet will be disabled 

Teams

1.       Customer Experience has coordinated teams for different projects. The length of time is determined upon the size of the project

2.       These teams were created to ease the burden of people who continuously work on the same projects.

Veterans’ Resources

1.       There is a team forming to put together resources for veterans

Open Discussion

1.       The kitchen is planned to undergo renovation either the last week in October, or the next to last week in October

2.       Remember to keep all work spaces neat and tidy. Also remember to close cabinet doors

3.       Administrative Supervisor positions have been posted for Collier and Alief

4.       Djuina will indicate her location by placing it on the schedule. Her city issued cell number is 832-577-7234

5.       The September 2015 Manager’s Meeting notes have been submitted via email

6.       Djuina will schedule Managers and Assistant Managers meetings. Collier will be one of the venues to host these meetings

7.       The CMC Fall Festival will take place on October 30. Libraries will open at two on that day

8.       Lastly, if you have city insurance, remember the biometric numbers and survey are due by October 31. 

Next Meeting

The next scheduled meeting is October 14.