02/07 Meeting Notes

Weekly Staff Meeting

●       Welcome Britney Scott

○     Britney is here to specialize in outreach. If there are any ideas on the subject, please give them to her

●       Shelving

○     There will be a roaming hour to follow two hours on the desk. During this time you will shelve the items that you checked in during your desk hours.

○     The times of day will be altered during different parts of the the day so that all staff will roam during parts of the day

○     If you have lunch after your two hours of desk time, you will roam after lunch

●       Laptop Usage

○     Only those doing programs will use the laptops

○     Be sure to lock laptops in the cabinet at the close of business

●       Anti-clutter of desks

○     Any non-program materials should be removed from the tops of the cabinets connected to the cubicles

●       Staff Appreciation Fund

○     The Staff Appreciation Fund is an amount of money given to each location to appreciate the staff

○     We have approximately $160 to spend, so any suggestions on how to spend it are welcomed

○     We do have a few months to spend, but we should not wait until the last minute

●       TMS Courses

○     Any classes that are free, you’re welcome to register for

○     Classes that have a price attached to them should seek supervisor permission and approval

■     Then, the supervisor will see if there is any money to allocate it

●       Learning Link Card

○     New Learning Link Cards are available. The cards are for HISD students. There is a place on the cards for the student’s name and school ID

○     We are still waiting on official word if these particular cards are just for elementary students

○     There is a possibility of us attaching barcodes to the cards so that students can use the Express Check machines

●       Heart Party

○     The Heart Party will take place on February 28

○     Let Angela know if you would like to volunteer to work this event

○     Angela is happy to take to anyone inquiring about the Heart Party

●       Open Discussion

○     Talking Points from Cyrano

■     Please remember to log meeting room usage

■     Please remember to log program stats

■     When getting the gate number at the end of the day, be sure it is the =p number

■     Please remember to log notary services

■     When we pull holds for customer, place a hold on the item and place it on the hold shelf instead of placing it on the laptop cabinet

●     You will need the customers library card number do this

●     Cyrano offered to show anyone how to place holds through Sirsi

○     AARP

■     AARP will be at OAK, HEI, and HIL. You can find specifics on the AARP website or on the HPL website under the “tax help” section

○     Talking Point from Kameshia

■     If customers are here on the recommendation from another passport facility and they were given wrong information, please let Kameshia know so that she can call the facility to give them updated information

○     POPS went to Angela, Alissa, and Edith. Edith received two POPS

○     Collier Kudos went to Teresa, Leona, Cyrano, Russell, and two to Kameshia

Staff meeting 01/31/2018

In attendance:

Alisa Baker, Melinda Campbell, Richard Ford, Djuina Hammett, Leona Hoesgsberg, John Hong, Nichole Lewis, Eric Marques, Edith Partida, Kameshia Smith,

1.       Knowing who you are:  New staff training due to popular demand

March 7, 2018 from 9am – 4pm and March 8, 2018 from 9am – 4pm (must register for both days). If anyone is interested please check with John and sign up for the two day program.

We serve our diverse community well but we can always improve our commitment to them.

Our different cultures within our staff members: Korean Thanksgiving, they have a sweet dumpling that are made and eaten together.

Southern: Black Debutante Ball

Cultural differences between California and the southern States .

2.       Brainstorming FY19 goals: Think about our goals for the upcoming year to discuss at our next meeting.

3.       February Programs: Two films:  “King” February 3^rd 1-4 pm and “I am not your Negro” February 10 1-2:30 pm.

4.       Notary Services: Please notate the notary services that were not accepted into the “no” questionnaire that we have on the blog.

5.       Lift-Off Houston staff training at COL on Monday, February 26^th 9:30-11:30 am.

6.       Heart Party volunteers needed for February 28^th 6-8:15 pm. No circulation nor computers accessible at this time. Please notify John/ Melinda to let them know if you would like to volunteer 11:15-8:15 pm.

Staff Meeting Notes Jan 24 2018

Staff Meeting Notes January 24^th 2018

In Attendance: John Hong, Cyrano Machey, Eric Marques, Russ Wagner, Alisa Baker, Nicole Lewis, Richard Ford, Angela Barratt, Kameshia Smith, Leona Hoegsburg, and Teresa Eshelman.

1.       Calling in/ Private Line-  When you call the private line, you need to speak to a manager. The line is 832-393-1752. This line has been down lately, but is now working correctly. Speak to Melinda, John, Or Angela, because they have to rewrite the schedule. Texting is okay, but you must get a response. Sometimes they cannot check their phones. This is for when you’re going to be late. If you’re just a few minutes late then it is not necessary.

Ideally call the private line and speak to a manager.

2.       Coit Cleaning Schedule- Collier will be closed on February 2^nd, the vendors will clean the upholstery.  You are to report to a branch of your choice. Give John a heads up for which branch you’ll work.  Pick a branch close to your home or wherever you want.

3.       Collection Shift- We have shifted the adult non-fiction on last Friday. Initially we were to shift the top shelves. We will shift towards the 900’s, leaving an empty aisle open on line 20. If anyone wants to help shift, this is fine to do during their roaming hours.  The open gap currently where we left off is on #23. The adult fiction on 19 where then be on aisle 20. LMS will come to remove duplicate items to move towards Melcher later.

4.       Open Discussion-

-           New Intranet access is still a work in progress. Staff can logon on desktops, wireless access is still up in the air by Saima and IT. Staff Ipad should work, Russ will check it later.

-          Paper usage is to be reduced.

-          Angela will be moving the 2018 and 2019 Bluebonnets should be moved to the kids’ area regardless of Juv or Teen. Older ones should be moved back to where they belong.

-          Kameshia and her volunteers are finding many items in the comics section that misshelved. If you need help shelving, just ask Kameshia. She will also offer to show proper shelving procedures for the Comics’ sections if needed.

-          Please let PP office due their own copies, Richard and Nicole are responsible for restocking and supplying the forms.

-          Kameshia will be accepting more volunteers soon.

For items returned incomplete, the customer’s name, phone, and address should be placed on the outside of the item and be contacted. Follow up is the issue. Do not charge customers’ account if item is returned in bookdrop immediately, give them a chance to return the item first. Alisa has volunteered to work on this issue.

-          Do not replace the Kids’ and Teens’ new book displays; Kameshia will do this. 

Staff Meeting Wednesday, January 10^th 2018

In attendance: John Hong, Teresa Eshelman, Kameshia Smith, Jonathan Portillo, Edith Partida, Djuina Hammet, Richard Ford, Cyrano Machey, Nicole Lewis, Eric Marques, Russ Wagner, Melinda Campbell, Leona Hoegsburg.

Recognized Jonathan, this is his last day. He will be going to Central for onboarding soon.

1.       Art out Loud- Starts today, it’s a partnership between Clifton, MFAH, and ALA. It’s about art lessons for children, free of charge, from 4-5:30pm. The kids will be transported to Collier with the school officials. We don’t have to worry about it. School officials will observe. 25 students.

Meeting room reserved for them every Wednesday at this time. We need to find a place to display and store their art materials, John is taking suggestions.

2.       EDP Renewables- Coming to library on Jan 19th from 9-12pm. They are going to clean and organize the library. John wants to give them a worthwhile project, but not too bad. Edith wants a different place for the delivery materials, as it encroaches on her work area. We will shift Adult non-fiction and make more space for the Adult fiction.  It will be around 19 people, similar to last year. John thanks Kameshia for being the go between and helping to organize their coming. She asks if we have any ideas for them to clean. Djuina mentioned dusting.  We will make a list for them beforehand.

3.       Beautifying Workspace- essentially decluttering. Includes the public and private workspaces. If you need help, Djuina is happy to offer her assistance. We have many employees here, and space is limited, but still want to make a good impression.

Imagine a dirty grocery store. Would you want to shop there? Decluttering is all about organization as well, so we can find everything. John wants decluttering to also be part of the Closing Procedures.

Ideas? Kitchen, for one. Keep the refrigerator clean; GSD doesn’t clean it. Includes the microwave as well. Talk to Kameshia, she is happy to declutter. Space? Where can we keep things? We sent some carts to CEN to Sara Karow. But staff area is difficult to clean and organize. Discards also take up space, and need to be picked up. Keep numbers updated in GDrive for discards so the warehouse will pick them up. Let Teresa know if you do discards so she can enter the numbers, and ensure the discard numbers are kept truck of properly.

4.       Open Discussion-

Collier Kudos-

Cyrano, for helping with the New Year’s Eve Bash fantastic.

Russ, for helping a confused patron order mattresses and making an email account, and for organizing and updating the blog.

Edith, for helping with the New Year’s Bash.

Leona, for helping with the New Year’s Eve Bash.

Kameshia, for providing new hires with training for paging and delivery.

When we say “No”- this is a google form on the blog to record all the times we have to say ‘No, I’m sorry.

Send Bluebonnets into Kids’ section, regardless whether they say ‘Juv’ or ‘YA or Teen.’

We are also getting mobile printing eventually, which will solve a lot of problems. 

Staff Meeting January 3^rd, 2018

In attendance: Melinda Campbell, Leona Hoegsburg, Russ Wagner, Eric Marques, Cyrano Machey, Nichole Lewis, Richard Ford, Kameshia Smith, Teresa Eshelman, Edith Partida, Alisa Baker, Jonathan Portillo, Mary Stevenson, Crystal Shiver.

1.       Phones- problem with phones. #1752 is not working, going strait to voicemail. Call instead #1751. When you call in sick to make sure that you either speak or text a manager.

2.       Fire Warden Visit- Friday we will have our fire warden’s tour, to make sure Collier is safe. Make sure things around doorways, like gray buckets or bins or totes (in Australia). TVs in store room may be a problem. Make sure that things are picked up around doorways. We don’t have to take the tour with GSD.

           Take NBC webinar by Jan 31^st. It’s about half an hour. Poor quality video, just do the best you can.

3.       Programs- new programs. Two new programs; English conversation and Citizenship classes. We need to help promote these two new classes. Any ideas please submit to management. Also, we have two new programs for Black history month; these are movies. One is on the Feb 17^th about Malcolm X and MLK.

4.       In house Check-In. Any items we have found to be lying on tables or shelves, we are to bring them to the desk and check them into Sirsi’s ‘Mark Item Used’ under the Special Tab. This is make sure we are keeping track of any books in Collier that customers are reading but not actually checking out of the building.

We do find a lot of Central items on the music shelf. Alisa volunteered to go through some of that music.

5.       Open Discussion-  

Hold shelves looking a bit of raggedly, said Cyrano.  Talk to Cyrano for more clarification on how these should be organized. Yellow stickers should be one inch high, above the call number. Also, fiction labelled mysteries should be in the mystery shelves, along with large print books shelved in the Large print section. When shelving, let the books breathe a bit, not so tight. Allow a little bit of movement, this is to protect the books’ spines.  Feel free to see Cyrano for more info. Kameshia also finds misplaced comics with her volunteers frequently in the Teen and Kids’ sections. Teen and Kids’ books get mixed in incorrectly often.

Passports- when people call for Passports, give them more information than they need. They are not asking the right of questions, and so do not bring all the documents they require to get PPs. Two forms of payment, valid ID, birth certificate.

Remember when scanning books to watch the screen to make sure they are getting discharged correctly. Siris has frequent pop up windows that must be cleared before items are properly discharged.

Remember to place mouse antennas back in wireless mouse slots, and laptops returned to Russ. If you want to keep a laptop on your desk, that is fine. Many of you have done that already, and it’s fine because we have many laptops that rarely get checked out by customers.

Melinda thanks all involved in the New Year Bash, it was a great success, particularly Cyrano’s dancing with the kids. 

Team Meeting Notes 12-13-2017

Collier Regional Library & Learning Lab

Team Meeting

12-13-2017 | 9:15 AM

1. Christmas Party potluck

· The Christmas Potluck is scheduled for Wednesday, December 20 at 9:15 AM

· The menu will consist of items geared toward brunch

· Submissions are being asked to be sent in advance

· Secret Santa will take place at the potluck

· Monday & Tuesday will consist of little gifts, and Wednesday will be the big gift
 exchange

2. Art Out Loud

· HPL and the Museum of Fine Arts have joined forces to create a program geared toward HISD students

· The program will start here at Collier on January 10th and will conclude on May 26th, and the program will be weekly

· Students from Clifton Middle School, adult representatives from Clifton, and a representative from the Museum of Fine Arts will be here

· Snacks will be provided 

· The suggestion was made to start a email correspondence with parent to confirm attendance throughout the weeks of the program

3. New Year’s Eve Bash

· The New Year’s Eve Bash will take place on December 30 at 11:00 AM and will conclude at 12:30

· The party will consist of a party\countdown to noon

· Food is pending

· The event is open to everyone

· Flyers are available to pass out for the event

4. Open Discussion

· Russell will be conducting eBook training on Thursday

· There will be a Citizenship class here Friday morning

· Closing Procedures: All staff are expected to participate in closing procedures

· There is no policy regarding phone usage in the building

Collier Staff Meeting Notes Wednesday, December 6^th 2017

In Attendence: Melinda Campbell, Russ Wagner, Theresa Eshelman, Angela Barratt, Kameshia Smith, Richard Ford, Eric Marques, Alisa Baker, Nicole Lewis, Cyrano Machey, Ray Williams, Leona Hoegsburg.

1.       Staff Development Day:   4014 Market Street, 8:30-12pm. Fifth Ward Multiervice Center

Meet at Collier for Lunch after ending at 12pm.

2.       Desk Duties:  It’s been decided that we can have a second chair at the SMM workstation as needed. When you are not using the computer to help, be up and about helping others find info or items they want, keeping an eye on the XC station. CSD is also responsible  for being up and about and helping out at the Public computer stations, the Catalog computer, and for Print questions.  The Ipad assignments are decreasing in use, so only use the Ipad when needed.  Scheduling for the Roam with Ipad will not happen as much.

3.       Collier Kudos: First for Nicole Lewis,

Alisa Baker: for helping a customer find a hotrod magazine.

Cyrano Machey and Richard Ford: for helping a deaf customer get a new replacement card.

Russ Wagner: For helping a customer get their place back for the Meeting room reservation

Leona Hoegsburg: for being on the Cotton Club planning committee.

4.       Open Discussion:

Teresa: Newspaper check ins, on the right hand column tab for Sirsi.  If any newspapers missing, please inform Teresa so she can report it to Houston Chronicle.

Clocking in: any difficulties should be reported to your supervisor. If password needs to be reset, check in with Kronos.

Teresa requests that all cupboards be closed and all supplies dropped on her desk for check in.

PP supplies to be given to Richard or Nicole.

Some of the Spanish magazine labels have been lost: report this to Teresa. Spanish magazines have been moved into the Spanish section.

Secret Santas in by this Friday, December 8^th. Slip them in to the yellow envelope on Nicole’s desk. Next week, we purchase SS gifts for $10 or less.

PP office toy box is getting low. Angela welcomes any suggestions for more toys in that box.

Cyrano suggest to get to Holiday Party this Saturday fairly early for parking. Alcohol and food will be provided at the party, but may run out early.  Cyrano also will be helping to set up the party on Friday afternoon.