Staff Meeting: April 11^th, 2018

In Attendance: John Hong, Kameshia Smith, Melinda Campbell, Angela Barratt, Edith Partida, Russ Wagner, Cyrano Machey, Eric Marques, Leona Hoegsberg, Richard Ford, Britany Scott, Alisa Baker.

Collier Kudos:

                Edith Partida, for creating PJ ST Outline and editing a flier.

                Richard Ford, for contacting multiple agencies in order to track a missing envelope that did get to its destination in a timely manner.

                Eric Marques, for branching out skills for public something for the kids and for all his help, and for moving  the furniture and all the decorations for the Vietnamese Cultural Day.

                Cyrano Machey, for excellence customer service in the PP office and accurate decorations to the court house.

                Kameshia Smith, for taking on the Pizza Planning committee.

Meeting Room: Admin wants feedback for the procedures for the Meeting Room, should HPL take on different groups, any clarity for the meeting room policies, etc. Are we all familiar with the kinds of groups that can use the Meeting room?

Situations:  the Free Masons can use the MR? No, they cannot. Because they have religious affiliation and may take money.

Meeting Room Forms and Calendar:  Acronyms should be explained and understood clearly on the electronic calendar.

Should private rooms be able to use the MR? Cyrano thinks so.

Process for the MR? Put placeholder group name on the electronic calendar. Have them fill out the paper form clearly and completely. Any questions, ask management for clarification. Please get accurate and correct contact information for Russ and Teresa to follow up on.

Also, no food allowed for outside groups. HPL affiliated groups okay. The maximum times a group can use the meeting room in a given time period?

Study groups wanting to use the MR? Okay, if available immediately, but no more than once a week. 

Money cannot change hands in the building, attendance cannot be for a charge. But this is difficult to enforce.

Should we charge for using the MR? Some say yes, others no. Britney suggests using firm guidelines of MR usage even if we charge for it.

Flip Kits: when they come through delivery, please remove the Replenish sticker from the Flip Kit. Then please put them on the doghouse. If any are on hold, place them on the Holds shelf. When checked in, make sure are materials and book are inside and checked out to COL-REFURB.

When doing a program in the MR, please close the doors to the room to isolate the program from the staff work room area.

This Thursday, the 12th, Envisionware software will be installed and public computers will not be available to library customers. We should make an effort to explain this to customers today.

As for PP Office, please make sure to explain the Electronic wait list in Qless to customers on the phone. This way we can avoid any confusing situations for PP customers waiting inside near the office for when others might seem to go ahead of them, out of turn. Explanation of the Qless process will help avoid this. 

FLIP Kits

FLIP Kits

• Circulation
• Make sure that all standard pieces are returned in the flip kit
• If the survey is completed, the survey can stay instead of the flip kit. It will be sent back to CMH
• Once flip kits are returned, next check out the item to the COL-REFURB account
• This process will shadow the item
• This method will have no bearing on if the flip kit has a hold on it
• Lastly, send the item back to CMH to be replenished

• Delivery
• When flip kits are replenished and sent back to Collier, please remove the paper taped to the take that indicates the flip kit was replenished
• Once the item is scanned, please place them on the yellow house in the kid’s room. Do not allow them to lay around the staff area
• If there is a hold on the item, place the label on the tag, opposite of the barcode. Do not fold the label around the tag as you would with other material

*Any additional information can be found on the Youth Services blog under the “FLIP kits” heading. You can also access the link here*

Staff Meeting 4/4

Weekly Staff Meeting 

April 4, 2018 | 9:15 AM

1.    Living Room

·         John thanks all of those who helped out to make The Living Room a success

·         Pictures and videos from the event are posted on the blog

·         There were approximately 150 people in attendance

·         There was a general consensus that we should do it again

·         Melinda gave a special kudos to Britney for her work with the event

2.    Pizza Party Update

·         The pizza party will be held on April 9^th

·         The two places we will be ordering from is Starr Pizza and Pink’s

·         It was also noted that we have additional funds to spend

·         There was also talks of a Taco Party in the works

3.    Birthday Celebrations

·      We came to the decision to celebrate birthdays monthly instead of individually

·      It was also suggested that we have a list or calendar with a list of birthdays

·      Money donations are acceptable

·      Lastly, we wanted to draft a list of people and the items they can contribute

4.    Mobile Hotspots

·         Additional training for hotspot checkout can be found on the staff training portal

·         The borrower’s agreement that must be filled out by the customer is now bookmarked on the staff iPad

·         Make sure that all pieces are intact upon check-in

o   Also, make sure to read any notes pertaining to previous hotspot checkout

·         The hotspots will deactivate after three weeks and three days

·         The password to the device can be found on the back and under the function menu

5.    Open Discussion

·         Let Teresa know if we are low on supplies before they run out

·         Library hours will change in August

·         Passport fees increases have gone into effect ($35 for processing and $10 for photos)

HPL Living Room - Vietnamese Cultural Day at Collier 3/31/18

Pics from the celebration:

HPL Living Room - Vietnamese Cultural Day

HPL Living Room - Vietnamese Cultural Day on 3/31/18 at Collier:




posted by Eric

Staff Meeting Notes March 14th 2018

Staff Meeting Notes: March 14^th 2018

In attendance: John Hong, Leona Hoegsberg, Nicole Lewis, Eric Marques, Cyrano Machey, Alisa Baker, Russ Wagner, Richard Ford, Britney Scott, Melinda Campbell, Teresa Eshelman, Kameshia Smith.

1.       Passport Update- Change happening on April 2^nd. $25 Fee will increase to $35. Photo fee may increase, not yet sure, to $10. The Monday before, March 26^th, we will begin notifying customers of the increase.  As always, be sure to clarify the forms of acceptable payment.

Melinda thanks everyone for the last few days of work, as it has been very busy and stressful. Also remember to escort PP customers to Qless laptop for sign in, and for staff to be at assigned tasks on time.

Updated Qless system also coming.

2.       Staff Appreciation Fund- money needs to be spent by March 30^th. $160 left in our funds.

Melinda suggests that staff brainstorm and come up with ideas for spending the money by the end of the day. Also, hand out purple flier notes to as many people as possible.  Fliers were passed around with branded CoH logo as examples to Collier staff to see beforehand. More planning to be done, any committee members needing any help please be sure to inform management.

-Crafts- Teresa needs supplies for crafts, these will be purchased. Two crafts decided on.

3.       Living Room Update: March 31^st, 11-1pm. Itinerary handed out. Tiffany Dao will be doing intros to every performance, including 10 min immigration story. TV crew will also be at event from CoH, staff should wear red colors for event. Any further ideas, let management know.

 

4.       Open Discussion- We also celebrated Britnay’s birthday today at the meeting.

Cyrano also requests that phone calls not be forwarded to the PP office, particularly during busy days. Also, minimal makeup should be applied for women coming to the PP office for pictures. 

Teresa requested that PP office let front desk be informed of when Qless line closes.

March 7th Staff Meeting

Staff Meeting March 7^th 2018

In attendance: Angela Barratt, Leona Hoegsburg, Eric Marques, Richard Ford, Russ Wagner, Cyrano Machey, Edith Partida, Teresa Eshelman, Kameshia Smith, Britney Scott, Alisa Baker,

1.       Collier Kudos- Nicole and Kameshia, for doing excellent PP service. Melinda, for keeping Collier running smoothly. Edith, for helping downloading tax forms. Eric and Alisa for keeping adult collections neat and tidy. Edith, for excellent Heart Party planning.

2.       Living Room Discussion:

Review of Living Room Groups: Activities, Crafts, Decorations, Discussion.

 Is Helen coming? She may be at Blue Ridge that day, John will confirm. We will ask for volunteers from Andrea Lawrence.

Britney circulated ideas for crafts and activities among staff. Voting took place on the craft options. Decorations and crafts committees chosen. Food: Pho Express will donate trays for different foods. Pho Saigon? Activities. Book display to highlight Vietnamese culture from our collection.

11am- Lions Dancing- will move around building, not in one place.

11:30- Martial Arts demonstration- near front lobby area

12pm- Food displays- in meeting room.

12:30- Discussion groups, involving Vietnamese speakers. Kids and teens can go do crafts at this time.

Committee Assignments-

                Crafts: Leona, Teresa, Kameshia

                Decorations: Leona, Alisa

                Logistics, Activities: Russ, Angela, Britney

                Book Display: Russ, Alisa, Edith

                Discussion Area: Britney

3.       Open Discussion- none, ran out of time.