Below please find the list of dates that HPL Mobile Express will be at JUN Neighborhood Library should anyone call or any customers ask:
THURSDAYS
Below please find the list of dates that HPL Mobile Express will be at JUN Neighborhood Library should anyone call or any customers ask:
THURSDAYS
All,
We want to ensure that IT knows about all our concerns with OCE. Please report to the IT desk any problems you have with the system. This includes the number of times you have to reset the equipment by unplugging the machines. If you reset so frequently that you don’t want to call them each time, you can keep an accurate log of the number of instances and report it at the end of the week directly to Ron Stauss via e-mail.
It is important that we do this starting now. I know that it may take as much time to document the problem as it does to fix it, but if we do not let IT know that we have issues, they will assume that everything is working as it should.
Gina
I will put a table on the reference desk so we can keep track of the number of times it is down or we have to reset (by unplugging it) so we can keep an accurate count.
Laurie
ILL Return Receipts
To serve our customers better, all Houston Public Library locations will issue return receipts to our customers returning items borrowed through Interlibrary Loan.
For ILL items returned via book drops or when the customer does not want to wait for the receipt, staff are to complete the return receipt and leave all copies in the ILL Return Receipt book.
I have made some temporary ones and they are in the pocket of the ILL notebook. Please start using them today (6/15/09)