Collier Staff Meeting June 6^th 2018

In Attendance: Melinda Campbell, Russ Wagner, Edith Partida, Angela Barratt, Teresa Eshelman, Britney Scott, Eric Marques, Richard Ford, Cyrano Machey, Nichole Lewis, Alisa Baker, Kameshia Smith

Passport Verbiage:   Answering the phones, please  try to answer them even though they are ringing off the hook. Answer the call and put them on hold when busy. If the Circ desk is very heavy, peak in the workroom and ask for help. Don’t send the calls back to the PP office, especially when there’s an agent up front and available. 

Appointments;  Passport customers  will ask how to make an appointment, so we should refer them to the website page, www.houstonlibrary.org/passports. We also should emphasize to them to come earlier than their scheduled appointment, and if late they may lose their place in the appointment line.  If they need to reschedule they must first cancel their appointment and make a new one. Encourage the PP customers to make the appointment themselves either at home or on our public computers, don’t do it for them. 

Kids’ shelves during Summer: Kids’ area gets very highly utilized during the summer, everyone will be assigned one particular shelf section to maintain and straighten.

Open Discussion: Richard’s birthday was today.

Kameshia suggested about reading levels for kids’ books. Angela mentioned she does this for new hires, she will try to bring this into staff training as well.  Kids’ books are listed by grade level and Lexile rating.  Not all kids’ in the same grade read at the same level, however.

Kameshia also mentioned that available staff members should sign for delivery when present.

Summer interns are coming on Monday the 11^th. May get more volunteers as well, but only one summer intern for Collier.  Only a few volunteers are still available for the summer.

Cyrano mentioned that when marking items used it is not necessary to discharge items in Sirsi first. Marking items as used will show any alerts for the items in question, such as a hold at another branch.

Alisa pointed out that Collier’s book destroyer has moved into Adult fiction.  

Kudos: Melinda, Lubna ,Angela, John,  Leona, Teresa twice, Nicole, Kameshia, Janice, Eric,

Summer Food Training Sign Up

The link to this training is also posted on the right under 'Helpful Links.'

·             To create an account please go to https://houstonfoodbank.litmos.com/self-signup/

·              If you already have an account, please go to houstonfoodbank.litmos.com, enter your email and password and sign up from here

·             Please use the code Summer2018 (This is case sensitive)

May 30^th 2018 Staff Meeting Notes:

In Attendance: John Hong, Melinda Campbell, Angela Barratt, Russ Wagner, Alisa Baker, Cyrano Machey, Eric Marques, Richard Ford, Nichole Lewis, Janice Gomez, Kameshia Smith, Rene Villacis, Nadia Jackson

Happy Birthday to Kameshia (22nd), John (8th), Angela (20th), and Nadia (10th)!  We sang Happy Birthday to all of them.

True Colors Analysis: By Angela Barratt (click here to view the entire presentation)

 Blues: Janice, Richard, Nadia Go the Extra Mile for Others, Good at Reading People and Relationships. Appreciate honesty and feelings are respected, creates rapport with their team and likes an open and interactive culture. Make a CONNECTION. Ask how weekend went, relationships are before business.

Gold: Kameshia, Russ Work Ethic, Responsible and Loyal, Detail Oriented, Be Prepared. Appreciates clear and detailed process. Give CLARITY through details. Ask if they have any questions after a meeting/discussion.

Green: Melinda, Angela, Edith, Cyrano, Eric  Logical and Challenging, Preserve Wisdom, Like solving problems and are perfectionist, visionaries with long term strategies. Value the big picture and self improvement. Perform best when knowing what and why they are doing. Focus on COMPETENCE through information, skip the small talk and emotions. 

Orange: John, Alisa, Nichole, Britney, Rene Promote action, motivation and excitement. Seize the Moment, encourage playful atmosphere of activity and movement, Think of the flash of fire. Perform well in contests and competitive situations. COMPLIMENT and focus on them. Be to the point or they will lose interest.

SRP: Starts on Friday, June 1^st.

Private Line, #39571:  Still not working, IT is still working on this problem.

May 23^rd 2018 Staff Meeting Notes:

In attendance: John Hong, Melinda Campbell, Angela Barratt, Russ Wagner, Cyrano Machey, Nichole Lewis, Richard Ford, Teresa Eshelman, Kameshia Smith, Edith Partida, Rene Villacis, Janice Gomez, Lubna Qadri, Nadia Jackson, Shanelle Clay.

Introductions:  New staff trainees: Rene, Nadia, Janice, Nubna, and Shannelle.

Team Building Assessment: Angela and True Colors, a personality association game. To  be completed by next staff meeting on Wednesday May 30^th.

Schedule Updates: New things for summer weeks. A Pickup Hour will be included for picking up books, marking them as used, toys arranged, etc. Additional tasks will be assigned, such as XC $. Please tell Melinda any ideas for specific tasks to be done at the end of the day.

Summer Food Handling: Certificates passed out for Melinda, Russ, and Edith for completing the food training at Central.

Outreach Calendar: This will be posted on the Collier blog. Britney is our outreach coordinator. Any outreaches to be done from Collier should be added to the blog as ‘potential outreaches’ and date, time, location, and what kind. These are important, as not all HPL locations do outreaches. Adding to the outreach calendar is simple to do but also important. Outreaches will also be color coded.

Open Discussion: Kameshia mentions that old computer passes should be taken out and thrown away. Also, for new hires, please wait until staff show you how to shelve and shelf read.

Passports:   Most people are making appointments correctly, not many without.  Cyrano mentioned that it’s better if we tell people to have their forms filled out completely before they arrive at their scheduled time. This cuts down on Preprocessing time needed per customer.

SMM: Make sure the ‘Batch Closed’ slips from printer are included in the till, until morning when money is checked and included in the blue bag. Financial Services want us to send in all paperwork and receipts. This includes the PP SMM as well.

John will contact Dimitri to have her give a refresher course to go over all SMM procedures.

Staff Meeting: May 16^th, 2018

In Attendance: John Hong, Angela Barratt Leona Hoegsberg, Russ Wagner, Eric Marques, Cyrano Machey, Alisa Baker, Britney Scott, Nichole Lewis, Kameshia Smith, Richard Ford, Shanelle Clay, Lubna Qadri.

Training and Presentation provided by: Angela Barratt.

SRP: Summer Reading Program coming up, prize books will  be available. Theme is ‘Block Party’ this year. Summer Lunches Mon-Thurs 12-1pm. 

Camp Stream: We will not have Camp STREAM this year. A few slots available at Vin, Blue, Sta, Cen, and Car, grades 9-12.

Beanstack. We are measuring days read, not hours read or number of books. 20min is considered one day. Registration opens on May 15^th. Logging begins Jun 1^st.

Beanstack Mobile app in the making. Already available for download.

Prizes: Different this year, criteria will be posted.

                Babies: Prizes at 10 days, 20 days and 30 days;

                Kids: 10 days, 20 days, and 30 days, 5 Library activities

Note: Button maker coming, to be discussed about and staff trained in its use later.

Extra Prizes: Kids and Teens will entered in drawings for additional prizes.

                                 

Beanstack Training: All staff will help provide registration for SRP. We will help customers make accounts. Refer them to houstonlibrary.org/summer. Registration, Prize info, and more available at this site. Exisiting Beanstack accounts can be used again.

Parents can register themselves or as an adult register their children. They can later add more children or additional adults.

Beanstack also provides reading lists that people can browse.  Lists also link to HPL catalog.

Staff side login: COL, password; library.  Message will say “Welcome to Beanstack Admin”.

Staff Meeting May 9^th 2018:

In Attendance: John Hong, Melinda Campbell, Eric Marques, Russ Wagner, Teresa Eshelman, Kameshia Smith, Angela Barratt, Cyrano Machey, Richard Ford, Nichole Lewis,Edith Partida, Alisa Baker, Britney Scott, Djuina Hammet.

1.       64 hours sick leave policy: Policy emailed to all staff, City wants to make sure all employees using sick leave correctly. More than 64 hours at a time must be explained to management. John recommends staff reads entire new policy. Some city depts are not following policy.

2.       Anticlutter: Workstations should be decluttered often because debris and clutter will naturally build up over time. Anticlutter will be assigned periodically to clean back work area, kitchens, work areas, kids’ room, and particularly front circ desk. As the Learning Lab Collier staff must set a better example. Kitchen area usually needs more work. Program materials also should be put away afterwards.

3.       September Living Room: Ideas? Sept 13^th is Mexican Independence Day, and September is Mexican heritage month. Perhaps we can do a Mexican heritage theme? Vietnamese theme was done almost at the last minute, with only a month’s notice. We should plan more ahead of time. John wants to form up committees to do assigned tasks again. Crafts, Decorations, Logistics, Speakers, etc. Djuina suggests to send out an email later to request volunteers for these committees.

4.       Open Discussion:

New toys out in Kids’ area. Angela has updated the pictures in the cabinets for better arrangement.

Monday, we will have four new people coming for training, including one PT for Collier.

Cyrano sends out email for missing stats to be input.

Digital Fluency training due May 21^st.  Email certificates to Melinda and fill out Sign In sheet for the training.

Outreach training will also be available for anyone interested. Food Handler training also will be provided online.

Also, be sure to complete your health insurance program to receive your $35 reimbursement.

Hot Spots are available to library card members in good standing with no fines. This also applies to renewed card holders as well. Staff are okay to check out Collier’s hotspots if wanted, and they are good for outreaches. Report any problems to IT.

Remember to properly discharge all books when returned. We will also getting a checkout wand eventually. The wand will pick up all tagged books, and will detect any issues with onshelf books. Also, be sure to reshelve any books on your desks if not checked out, to ensure they do not go onto the Missings List.

Staff Meeting Notes: May 2^nd 2018.

In Attendance: Melinda Campbell, Eric Marques, Teresa Eshelman, Leona Hoegsberg, Alisa Baker, Britney Scott, Russ Wagner, Richard Ford, Nichole Lewis, Kameshia Smith, Angela Barratt, Edith Partida.

Digital Literacy Training: Must be done by May 22^nd. Melinda will allocate two hours per person on the schedule for completion. Must score 85% or better. You can take it as many times as you need to pass.

Press Reader: Melinda also introduced Press Reader. Click on Newspapers at the home page of HPL’s website, and access the site. This resource allows you to select and read newspapers and other publications from all over the country, and some from around the world. Sign in, and put in HOUS to bring up HPL’s own member login and put in your library card number.

Passport News: Richard will do some outreaches to spread the news that Collier and other locations are doing appointments for passports, not walk ins any more.

Collier Kudos: Teresa, Angela, Edith, Leona, and Melinda.